Pada sistem operasi Windows 11/10/8/7 Anda, jika Anda pernah menerima pesan kesalahan: Program exe atau COM Surrogate telah berhenti bekerja. Masalah menyebabkan program berhenti bekerja dengan benar. Windows akan menutup program dan memberi tahu Anda jika solusi tersedia^{(Program exe or COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available)} , maka berikut adalah beberapa langkah pemecahan masalah, saya ingin menyarankan yang dapat membantu mengatasi kesalahan tersebut.

Apa itu Pengganti COM?

Proses dllhost.exe berjalan dengan nama COM Surrogate . Itu terletak di folder Sistem 32 .^{(System 32)}

COM adalah singkatan dari Component Object Model . Deskripsi untuk proses tersebut berbunyi:

Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.

Kata Microsoft,

COM Surrogate is the sacrificial process for a COM object that is run outside of the process that requested it. Explorer uses the COM Surrogate when extracting thumbnails, for example. If you go to a folder with thumbnails enabled, Explorer will fire off a COM Surrogate and use it to compute the thumbnails for the documents in the folder. It does this because Explorer has learned not to trust thumbnail extractors; they have a poor track record for stability. Explorer has decided to absorb the performance penalty in exchange for the improved reliability resulting in moving these dodgy bits of code out of the main Explorer process. When the thumbnail extractor crashes, the crash destroys the COM Surrogate process instead of Explorer.

Pengganti COM telah berhenti bekerja

Ada beberapa alasan yang dapat menyebabkan kesalahan seperti program yang buruk atau rusak, pengaturan UAC , infeksi Malware , pengaturan ^(Malware)DEP , dll. Jika Anda baru saja memperbarui driver perangkat mungkin Anda ingin mengembalikan dan melihat apakah itu membantu. Jika masalah dimulai baru-baru ini, dapatkah Anda mencoba pemulihan sistem dan melihat apakah itu membuat masalah hilang? Menonaktifkan Thumbnail^(Thumbnails) melalui opsi File Explorer juga diketahui dapat membantu. Jika tidak, berikut adalah beberapa saran lainnya.

1] Pengaturan UAC

Pada Windows 10/8/7 , Anda memiliki pengaturan Kontrol Akun Pengguna^{(User Account Control)} ( UAC ) yang akan mencegah akses administrasi untuk program karena alasan keamanan. Program tertentu memerlukan akses administrator untuk berjalan dengan benar sehingga untuk mengatasi masalah ini Anda harus Klik Kanan^{(Right Click)} pada file yang dapat dieksekusi dan Jalankan^(Run) sebagai administrator.

Jika Anda ingin selalu menjalankan Program itu sebagai administrator, klik kanan pada pintasan dan buka Properties dan Klik^(Click) pada Tab Kompatibilitas^{(Compatibility Tab)} .

Kemudian centang “ Run this program as Administrator” Kemudian klik Apply / OK .

Terkadang Anda juga mungkin perlu mengaktifkan Mode Kompatibilitas^{(Compatibility Mode)} karena program tertentu mungkin tidak sepenuhnya kompatibel dengan Windows 11/10 .

Jika program tersebut kompatibel dengan Windows 11/10 , pastikan Anda tidak mengaktifkan Mode Kompatibilitas^{(Compatibility Mode)} . Jika diaktifkan, hapus centang karena dapat menyebabkan crash program juga.

2] Infeksi Malware

Jika Anda mendapatkan kesalahan untuk beberapa program, maka ada kemungkinan komputer Windows Anda terinfeksi. Dalam kasus seperti itu, unduh perangkat lunak antivirus mandiri^{(standalone antivirus software)} pihak ke-3 yang bagus dan pindai PC Anda dengannya.

Reboot sistem dalam Safe Mode dan jalankan pemindaian lengkap.

3] Pengaturan DEP

Pengaturan DEP, yaitu pengaturan Pencegahan Eksekusi Data dapat menyebabkan program macet. Untuk memeriksa pengaturan tersebut

1. Klik Start dan Klik Kanan^{(Right Click)} pada Komputer^(Computer) dan pergi ke Properties

2. Kemudian klik Pengaturan sistem lanjutan.^{(Advanced system settings.)}

3. Di sana klik Tab Tingkat Lanjut dan klik ^(Advanced)Pengaturan^(Settings) di bawah sesi Kinerja .^{(Performance)}

4. Klik Pencegahan Eksekusi Data.^{(Data Execution Prevention.)}

5. Pastikan Anda telah memilih “ Turn on DEP for essential Windows programs and services only .”

6. Kemudian klik Terapkan^(Apply) dan klik OK dan reboot sistem Anda

Atau, Anda dapat memilih Aktifkan ^(Turn)DEP untuk semua program dan layanan kecuali yang saya pilih, klik Tambah^(Add) dan tambahkan berikut ini:

• C:WindowsSystem32dllhost.exe untuk sistem 32-bit
• C:WindowsSysWOW64dllhost.exe untuk sistem 64-bit

Klik Terapkan/OK.

4] Daftarkan ulang file DLL

Buka CMD^(CMD) yang ditinggikan dan jalankan perintah berikut:

regsvr32 vbscript.dll

regsvr32 jscript.dll

Lihat apakah itu membantu.

Jika langkah-langkah ini tidak berhasil, coba instal ulang aplikasi tertentu yang menyebabkan masalah.

Jika itu terjadi pada salah satu komponen Windows , maka coba jalankan SFC /SCANNOW.

TIP : Lihat posting ini jika Anda menerima tindakan tidak dapat diselesaikan karena file terbuka di^{(The action cannot be completed because the file is open in COM Surrogate)} pesan pengganti COM.

Program exe or COM Surrogate has stopped working error in Windows

On your Windows 11/10/8/7 operating system, if you ever receіve аn error message: Program exe or COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available, then here are a few troubleshooting steps, I’d like to suggest which may help resolve such errors.

What is COM Surrogate

The dllhost.exe process goes by the name COM Surrogate. It is located in the System 32 folder.

COM stands for Component Object Model. The description for the process reads:

Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.

Says Microsoft,

COM Surrogate is the sacrificial process for a COM object that is run outside of the process that requested it. Explorer uses the COM Surrogate when extracting thumbnails, for example. If you go to a folder with thumbnails enabled, Explorer will fire off a COM Surrogate and use it to compute the thumbnails for the documents in the folder. It does this because Explorer has learned not to trust thumbnail extractors; they have a poor track record for stability. Explorer has decided to absorb the performance penalty in exchange for the improved reliability resulting in moving these dodgy bits of code out of the main Explorer process. When the thumbnail extractor crashes, the crash destroys the COM Surrogate process instead of Explorer.

COM Surrogate has stopped working

There are few reasons that could cause such errors bad or corrupted program, UAC settings, Malware infection, DEP settings, etc. If you recently updated a evice driver maybe you want to rollback and see if that helps. If the issue started recently, could you try a system restore and see if it makes the problem go away? Disabling Thumbnails via File Explorer options is also known to help. If not, here are a few other suggestions.

1] UAC Settings

On Windows 10/8/7, you have User Account Control (UAC) settings that would prevent administration access for programs due to security reasons. Certain programs need administrator access to run properly so to work around this issue you have to Right Click on the executable file and Run as administrator.

If you want always to run that Program as an administrator, then right-click on the shortcut and go to Properties and Click on Compatibility Tab.

Then check on “Run this program as Administrator” Then click on Apply / OK.

Sometimes you also might need to enable the Compatibility Mode as certain programs might not be fully compatible with Windows 11/10.

If the program is compatible with Windows 11/10, make sure you don’t enable Compatibility Mode. If it’s enabled uncheck it because it can crash the program as well.

2] Malware Infection

If you’re getting the error for multiple programs, then there are chances your Windows computer might have got infected. In such cases download a good 3rd party standalone antivirus software and scan your PC with it.

Reboot the system in Safe Mode and run a complete scan.

3] DEP Setting

DEP setting, i.e., Data Execution Prevention setting might cause the programs to crash. To check those settings

1.       Click on Start and Right Click on Computer and go to Properties

2.       Then click on Advanced system settings.

3.       There click on Advanced Tab and click on Settings under Performance session.

4. Click on Data Execution Prevention.

5.       Make sure you have selected “Turn on DEP for essential Windows programs and services only.”

6.       Then click Apply and click OK and reboot your system

Alternatively, you may select Turn on DEP for all programs and services except those I select, click on Add and add the following:

• C:\Windows\System32\dllhost.exe for 32-bit systems
• C:\Windows\SysWOW64\dllhost.exe for 64-bit systems

Click Apply/OK.

4] Re-register DLL files

Open an elevated CMD and execute the following commands:

regsvr32 vbscript.dll

regsvr32 jscript.dll

See if that helps.

If these steps do not resolve then try reinstalling the specific application that is causing the problem.

If it’s happening to one of the Windows components, then try to run SFC /SCANNOW.

TIP: See this post if you receive a The action cannot be completed because the file is open in COM Surrogate message.

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